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Pricing

Simple plans that grow with your team

Every plan includes both Freshdesk and Freshcaller. Prices exclude VAT.

Starter

For a small team getting its first real numbers.

€23/ month, billed yearly
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  • Up to 5 agents
  • 1 Freshdesk + 1 Freshcaller account
  • Overview dashboard & response times
  • 3 months of history
  • Hourly sync
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Growth

For support teams that manage to SLAs.

€63/ month, billed yearly
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  • Up to 15 agents
  • Everything in Starter
  • SLA health, heatmap & agent scorecards
  • Live queue wallboard
  • Slack & email alerts
  • 12 months of history · 5-minute sync

Scale

For multi-brand teams and BPOs.

€159/ month, billed yearly
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  • Unlimited agents
  • Everything in Growth
  • Multiple Freshworks accounts & brands
  • API access & custom metrics
  • SSO & audit log
  • Unlimited history · priority support

Need more than 15 agents on Growth? Extra seats are €5 per agent per month.